AMS

AMS

With the goal of improving efficiency, stability and operational productivity, we provide support in IT applications. Through a customized strategy to build and operate your corporate applications, our AMS (Applications Management Services) increases user satisfaction, the availability of systems and directly impoves corporate productivity.

• Your company will under go na evolution in its organizational processes thanks to our management model and systems Support of installed technology.
• Make the most of our applications and maximize your investments with WA Fenix.

Benefits

• SLA definition in accordance with client
• Operational service and support on 1st, 2nd and 3rd levels
• System automatization of calls with follow-up
• Weekly status report for SLA and SLO
• Baseline per hour or ticket
• Billing per hour represents an alternative to paying software factory hours utilized or other projects
• Fixed monthly value
• ZERO infrastructure investment needed
• ZERO costs in terms of professionals with time on their hands

SAP (All working modules, ABAP, BASIS, SAP PI, SAP PO, Workflow, Fiori etc)

.Net, C#

Sharepoint

Java